Paul Erich Lorber Costa
Services and project coordinator
Operations-minded services and project coordinator with experience steering complex workflows, prioritising operational demands and planning resources in an international setting. Focus on process optimisation, structured delivery and efficient cross-functional collaboration.
Experience
Services Coordinator · ABB AG, Frankfurt am Main
June 2024 to present
- Steering international service assignments (about 20 a week) and coordinating operational customer requirements
- Prioritising about 35 incoming service requests a week against customer need and resource availability
- Aligning internal stakeholders, technical teams and customers to keep order processing efficient
- Initiating process improvements to cut operational friction
Project Lead · Antagon TheaterAKtion e.V., Frankfurt am Main
April 2023 to May 2024
- Led and coordinated more than 25 people across several teams
- Resource, time and deployment planning for complex international projects
- Alignment with external partners, institutions and interdisciplinary stakeholders
- Introduced 3 structured project and communication processes to improve operations
Project Coordinator · Musik und Kunst e.V., Gießen
March 2021 to March 2023
- Team coordination and operational shift planning for more than 20 people
- Responsible for recruiting and for allocating resources to the projects' operational needs
- Introduced 2 structured feedback and improvement processes to raise efficiency
Education
B.A. Psychology · FernUniversität in Hagen, distance learning
October 2025 to present
B.A. Philosophy · Philipps-Universität Marburg, Marburg, Germany
October 2017 to October 2020
Bilingual Wholesale and Foreign Trade · INSALCO, Santiago de Chile
January 2015 to December 2016